RemitTrailMedical billing & recovery

For primary care providers

Primary care billing, with follow-through.

From office visits to outstanding balances. Bring claims, denial follow-up, and payment reconciliation into one clear process.

Explore our approach ↓

30 minutes. No obligation. No patient records needed.

Built from clinic experienceScope agreed in writing
Office-based careProfessional claimsPayer follow-up

Primary care · The work we discuss

A workflow shaped around your services.

Your front desk already has enough to do. We help organize the work between a completed visit and a resolved claim, with a clear handoff for anything your practice needs to supply.

Claims ready to submit

Review the billing information supplied by your practice, identify missing details, and follow claims through payer responses.

Denials with a next step

Separate corrections, additional documentation, and appeal opportunities so unpaid claims have an action and an owner.

Payments you can trace

Connect remittance details to the related claim and reconcile deposits using the records available to your practice.

Enrollment and changes

Provider enrollment and payer changes are available under a separately quoted, signed scope.

Make the first call useful

Start with the right questions.

No preparation packet needed. A general picture of your practice is enough to begin.

  1. Which EHR and billing system do you use?
  2. Which payers account for most of your outstanding balances?
  3. Where does work stop today: submission, denials, posting, or follow-up?

Less guessing. More clarity.

See the work behind the numbers.

A report should tell you what needs to happen next—not just how much is outstanding.

We organize follow-up around the claim status, the next action, and who needs to act. Reporting format and cadence are agreed with your practice.

Billing work overviewIllustrative example
Claim awaiting information

Confirm missing billing details with the practice.

Practice + billing
Denial ready for review

Check the payer’s reason and supporting records.

Billing team
Payment to reconcile

Match remittance, claim, and deposit records.

Reconciliation

Sample workflow only. No client data or performance results shown.

One coordinated scope

Support across the billing cycle.

Choose the work your practice needs. We define responsibilities, access, and deliverables before getting started.

01

Billing

Prepare and submit supported claims, track payer responses, and coordinate missing information.

02

Authorization support

Track requests, approvals, and outstanding information with your clinical and administrative teams.

03

Denial follow-up

Review denial reasons, organize supported corrections, and flag appeal needs for practice review. Formal appeals require a separate scope.

04

Payment reconciliation

Match remittance records to claims and available deposit information; flag discrepancies.

05

Credentialing support

Enrollment applications and payer follow-up are available as a separately quoted service, outside the monthly billing plans.

06

Clear reporting

Review outstanding work, progress, and the items that need your practice’s attention.

Straightforward monthly pricing

A flat monthly fee for an agreed scope.

The monthly fee is per practice or account. We agree the services, expected volume, and EHR responsibilities before work begins. Additional services require a separate written quote and approval.

Primary care

$750/ month

For an agreed primary-care billing scope.

Per practice or account.

Mental health

$750/ month

For an agreed therapy or psychiatry billing scope.

Per practice or account.

SUD programs

$1,500/ month

For agreed PHP, IOP, or OP program billing scope.

Per practice or account.

A practical start

Know the plan before you hand over the work.

01

Talk through your practice

Start with your services, payers, current system, and the billing issues you want to solve.

02

Agree the scope

Review the flat monthly fee, services, expected volume, EHR responsibilities, reporting, and written agreement terms.

03

Set up the handoff

Arrange appropriate access and data safeguards, assign contacts, and agree how outstanding work will be prioritized.

Before we talk

Good questions. Clear answers.

What happens in the free review?

We discuss your practice, payer mix, current billing process, and the work you need help with. The introductory call does not require patient records or promise a recovery estimate.

What does pricing include?

Primary care and mental health are $750 per month per practice or account. PHP, IOP, and OP SUD programs are $1,500 per month per practice or account. Each is a flat fee for the scope agreed in writing, not a percentage of collections.

How is scope confirmed?

Before work begins, we agree the services, expected volume, EHR responsibilities, reporting, and written terms. Additional services require a separate written quote and approval.

Can you work with our current billing system?

We review the system, access options, and workflow with you first. Any compatibility requirements or proposed changes are identified before engagement.

Do PHP, IOP, and OP use the same billing process?

Not necessarily. Claim format, authorizations, and payment arrangements depend on the payer, program, and setting. We review those details before agreeing the scope. Mental health programs may also offer PHP and IOP services.

How should we share billing records?

Please do not send patient information through the website or booking form. If a detailed review is needed, we arrange the appropriate agreement, access, and secure sharing process first.

Let’s talk about your practice

Make the next step a clear one.

Tell us what’s working, what’s stuck, and what you want off your team’s plate. We’ll talk through where we can help.

Your free billing review30-minute introductory conversation
  1. Tell us about your practice and payer mix.
  2. Walk through your biggest billing challenge.
  3. Discuss the right next step and scope of support.

Please keep patient information out of the booking form.

Online booking is coming soon.

Scheduling is not available yet. Please check back for appointment times.